Here at Rapport International we value customer satisfaction above all else, and strive to provide superior quality and service on every job.  We encourage our clients to offer feedback about their experiences working with Rapport International so we can make every effort to provide exceptional customer service to every client.  Here are a few comments that other clients have shared.



Thank you so, so much for your diligence following through on our requests today. I am so grateful! Again, many, many thanks for all your help. I know that we shall need your services again in the future, so, in the meantime, please accept my gratitude and have a great weekend!
Dr. Cary Sommers / Stoughton Public Schools

It has been a pleasure working with Rapport International – thank you again for your quick responses from start to finish, and for giving us exactly what we needed. I anticipate that this project will need other translations, as may some of our others, so I will definitely be reaching out again!

Kathi Gillaspy / Anlar

I so appreciate the great service, Ranfac has counted on Rapport International for over a decade and looks forward to our next project together.

Barry Zimble / Ranfac

Rapport International’s free project consultation saved me thousands of dollars on a website translation project! My budget appreciated that!

Ken Kahn / yourgiftcertificate.com

I so enjoy your bi-monthly language trivia emails (which are in NO way trivial!). Please keep them coming. Also, thank you for all you do for us. The Hindi interpreter, you sent was very pleasant, professional, patient & accommodating! Thank you for finding her.

Hospital/Health Care Professional

Rapport International (formerly ICI) has great customer service skills and the interpreters do an amazing job with patients.

Stacey Zimmerman / St. Elizabeth’s Sports and Physical Therapy

Let me say that we couldn’t be more happy with the work of your interpreter, she has been a complete professional and has embraced the task since she first arrived here.

Federal Government Employee

You guys are consummate professionals! I always feel confident referring colleagues to you.

Perkins School for the Blind

I definitely recommend Rapport International! Their translations are high quality and on-time. They are professional, accessible and dependable – every time we call.

Cooley Godward Kronish

Rapport helps me to do my job better. The staff is professional, dependable, pro-active and trustworthy. I truly appreciate the fast turnaround times. We have been working with Rapport International for over 15 years and they are one of our best vendors!

Learning Curve Brands

I really appreciate how Rapport International guides us in the most effective way to handle our translation and editing projects. We have to be accurate and on-time since we work with Information and Consent Forms for pharmaceutical clinical research trials. We know that we can depend on Rapport International to deliver what we need in the best way possible.

Asentral Institutional Review Board

Rapport International is remarkably fast and always there for all our demands and needs. We demand a lot and it’s never a problem. Rapport International is the best!

A Global Financial Services Company

Thanks again for the timely work on the Korean translations for the PowerPoint presentations. I was impressed with the rapid turnaround, and you were definitely very quick too respond to my queries. I enjoy working with you.

Warwick Mills

Last month we worked with a client from Spain and without getting into too much detail we had communication issues. In the process we discovered an excellent telephone translation service that is available thru Rapport International.

Alliance Relocation